Privacy Statement

The South Shore Players is committed to providing our visitors with a website that respects their privacy. Canadian law requires that we inform you of what personal information we collect, how we use it and how we safeguard it.

I. Information we gather and track

If you choose to purchase tickets or pay membership or workshop fees using our shopping cart, our website will require your name, a billing address, a telephone number and an e-mail address.  You will then be taken to a page on PayPal’s highly secure website, where you will be asked for your credit card information or your PayPal address and password.  Our website does not have access to your PayPal information or any credit card information that you enter on PayPal’s page nor does our website store, process or transmit any credit card data.

If you make a donation to the South Shore Players through our website, the credit card transaction is handled through PayPal’s highly secure, standards-compliant system. We will only receive your name and email address via PayPal. Our website does not store, process or transmit any credit card data.

If you contact us directly or in person to purchase tickets, or pay membership or workshop fees, we will require your name, a mailing address, a telephone number and an e-mail address in order to communicate with you in the future.

We also use analytics tracking to understand how people find our website and how they use it, in order to improve our website. The program we use is Google Analytics; it places a cookie – a tiny piece of code/data that is saved by the browser on your computer – that lets us know whether you have visited our website before or not. Google Analytics does not give us personal information that we could use to identify you. If you turn JavaScript “off” in your browser, Google Analytics will not work but you will find that many features on our website, and on other websites, will not work either.  You may block or remove cookies from your browser but this action will also remove functionality from many websites. Please be assured that we do not use this information to identify you; it is only used to understand traffic patterns on our website and to provide our customers with a better experience.

When you request pages on the SouthShorePlayers.ca web server, the server automatically recognizes the browser’s domain name, IP address, operating system, browser type and version as well as the referring URL. This information is used to aggregate information on traffic to our website. This information is collected solely for statistical purposes and is not used to identify individuals. These servers do not record e-mail addresses.

SouthShorePlayers.ca may send you a cookie – a tiny piece of code/data stored on the user’s computer. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the website and understanding how visitors use the website. Cookies may also help customize the website for visitors. Personal information may not be collected via cookies or other tracking technology.  However, if you previously provided personally identifiable information, cookies may be tied to such information. Cookies are sometimes necessary for the website to function fully. Aggregate cookie and tracking information will not be shared with third parties.

If you join our email list, we will keep your name and email address on a secure server hosted by Google. If you no longer wish to receive our emails, you can easily unsubscribe anytime by clicking the unsubscribe link which appears at the bottom of every email message we send you.  If you also wish to be removed from the South Shore Players full Contacts List, you will need to send an email, with the subject line “UNSUBSCRIBE”, to the South Shore Players’ Communications Director at the email address listed below.

II. Use of the information 

The goal the South Shore Players’ website is to provide you with information about our activities and a convenient way to purchase tickets or pay membership and workshop fees.  Any personal information we collect is used for keeping track of our members and our sales, and communicating with you directly about our ongoing activities. We never sell or redistribute personal information.

III. Information disclosure

Unless you consent in writing thereto or unless disclosure is required by law, the South Shore Players will not disclose any personal information pertaining to you, to any party other than:

1. An agent or credit agency retained by the South Shore Players to collect any overdue amounts owed to South Shore Players by you;
2. Administrative personnel of the South Shore Players, provided that the personal information is released to such personnel solely for the South Shore Players’ internal administrative purposes;
3. Any South Shore Players’ agent or contractor requiring such personal information for the sole purpose of permitting the provision to you of the service to be provided by the South Shore Players pursuant to the terms of the Service Agreement; and
4. As may be required by any binding law or government decree.

IV. Security against information loss/theft

The South Shore Players has security measures in place to attempt to protect you against the loss, misuse and alteration of any personal information that is under our control. In all cases, your information is retained in secure facilities, protected from unauthorized access and kept only as long as is reasonably required. Only authorized volunteers who have a need to know your information for the purposes described in this policy have access to the information you provide.

Your credit card number, which is collected for account payments, is given directly to PayPal and is encrypted on their servers. We never see it.

The South Shore Players is not liable for any illegal use of your personal information that is beyond our reasonable control.  After making a credit card payment, we advise that you should log out of your browser to ensure that others cannot access your personal information or correspondence, especially if you share a computer with someone else or are using a computer in a public place such as an internet café or public library.

V. Privacy related complaints

If you believe that the South Shore Players has not complied with its’ Privacy Statement with respect to your personal information, you may contact the South Shore Players at the e-mail address indicated below.

In your letter, please describe, in as much detail as possible, the manner in which you believe the South Shore Players has not complied with its Privacy Statement. We will investigate your complaint promptly.

Also, please note that the South Shore Players is not responsible for the content or privacy practices of other websites to which SouthShorePlayers.ca may link.

VI. Privacy contact information

If you have any questions, concerns or comments about our privacy policy, you may contact our Communications Director by e-mail at southshoreplayers1993@gmail.com.

We reserve the right to make changes to this policy. Any changes to this policy will be posted to the website.